Experience an abundance of unparalleled facilities and features at Ascott Heng Shan Road. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Shanghai. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Ascott Heng Shan Road, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Ascott Heng Shan Road is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction.At Ascott Heng Shan Road, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.For those who prefer savoring meals within their personal space, Ascott Heng Shan Road offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.Indulge in the numerous pursuits available at Ascott Heng Shan Road. Unwind after a long day by stopping by massage, steam room and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

• Free Internet Access
• Swimming Pool
• Garden
• Meeting/Banquet Facilities
• Safety Deposit Box
• Air Conditioning
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Hair dryer
• Bathtub
• Microwave
• Coffee/tea maker
• Refrigerator
• bathrobes
• Heating
• Private check-in/check-out
• Wheelchair accessible
• On-site parking
• indoor pool
• kids club
• washing machine
• seating area
• telephone
• alarm clock
• kitchenware
• blackout curtains
• 24-hour security
• Concierge services
• Designated Smoking Area
• Doorman
• Family Rooms
• Free Wi-Fi
• Hair/Beauty Salon
• Kitchen
• Massage services
• Private Bath

• Restaurant(s)
• Closet
• Daily Housekeeping
• English
• Non-Smoking Rooms Available
• Slippers
• Parking Available
• taxi service
• yoga room
• Electric vehicle charging station
• Sofa
• Linens
• Carpeting
• Mirror
• Separate Living Room
• Sewing Kit
• Umbrella
• Wooden/Parqueted Flooring
• Smoke alarms
• Fire extinguishers
• Bicycle parking
• Guests can opt-out of daily cleaning service
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Hygiene certification
• Sterilizing equipment
• Staff trained in safety protocol
• Temperature check for guests and staff
• Free face masks
• Chinese [Mandarin]
• Scale
• Grocery delivery

• Food delivery
• balcony/terrace
• Body thermometer available
• Car rental available
• CCTV security in common areas
• Complimentary drinking water
• Daily disinfection
• Facilities for disabled guests available
• Fitness center
• Ironing amenities
• Laundry services
• Luggage storage & lockers
• Mobility accessibility available
• Non-smoking property
• Room towels provided
• Safety chain and/or latch on doors available
• Separate shower/bathtub
• Spa/sauna
• Toiletries provided
• TV & Movies/Shows
• Wake up call
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Air conditioning in public area
• Heating in public area
• Kids facilities
• Desk/workspace available
• Professional cleaning services
• Cleaning products available
• Clothes drying rack
• DVD/CD/Blu-ray player
• Pets allowed (charges may apply)
• Airport shuttle (charges may apply)
• Parking available (charges may apply)
• Shuttle service (charges may apply)
• Xerox/fax in business center