Nothing

I didnt like the fact that I couldnt stay longer.

Accomodation - neglected & in need of maintenance, - Alot of wear and tear on the furniture/kitchen work top - Bathroom sliding doors swinging off the hinges - Floor tiles are uneven, which caused me to trip numerous times. This posed a health and safety issue - Apartment is quite empty/ cold and doesn't give a homely feel. - Power cuts that lasted up to 2-3 hrs. I was informed on arrival by the manager. happened once during my 6 night stay,however it was an inconvenience. Customer service - The restrictions are unreasonable and not all are listed on the booking site. - No visitors can visit you after 9pm, this wasn't clearly communicated to me upon arrival by the manager, and my visitors were turned away after travelling an hour to visit me. This was shocking and extremely upsetting to say the least. (This is not stated in the contract, which I never received due to the printer apparently not working). When I spoke to the manager she rudely dismissed me and didn't express any empathy or remorse. - When I had visitors they were constantly harassed by the night security when leaving and they kept asking them how many guests are in the apartment. I believe they were being instructed by the manager/owner of the property to do so.

the owner kept disturbing and shouting yet we could talk as civil adults

- patio door in room was faulty and was known by manager upon arrival and nothing was done to fix it during stay so had to stay open the whole time - needs some TLC, faulty cupboard door, en-suite door faulty etc - way to many stairs and not accessible for all, some stairs are uneven, accommodation should have a lift - gym was dirty and didnt have weights in pairs so I was unable to use - hotel/ restaurant division didnt feel very secure, had an occasion of a random man knocking our door

Try to get the manager or any responsible person 4 times, nothing happened. Pool was not available. After 4 days workers build a framework at the living room windows and worked on it. Absolutely no privacy in that room.

The apartments did not look clean - and I usually never complain about this. I felt like I was on the construction site. However, the pool was under the construction. Breakfast was a rip off. You can choose from short menu and at the same restaurant there is a good menu and price would be cheaper than with the prepaid menu. The living room was empty, was not cozy at all. Small things were broken here and there - like nobody takes care of the place. Breakfast is not included, also if you pay by card 5% extra.

Should put cleanliness first in the rooms!

Security lock up at around 11pm and returning late to the apartment is a problem. The security should always be at reception to let guests in.

I stayed on 3rd floor, but there's no elevator. There's no telephone, so I couldn't contact to reception easily.