Mercure Edinburgh Quay
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom
US: +1 888-428-0763
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Room
Room
Address
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Room Service
- Safety Deposit Box
- Skiing
- Air Conditioning
- Bar
- 24-Hour Front Desk
- Express Check-In/Check-Out
- Elevator
- Hair dryer
- Coffee/tea maker
- Heating
- Private check-in/check-out
- Shared kitchen
- Wheelchair accessible
- On-site parking
- mini bar
- seating area
- telephone
- alarm clock
- kitchenware
- 24-hour security
- Concierge services
- Designated Smoking Area
- Doorman
- Family Rooms
- Free Wi-Fi
- Kitchen
- Radio
- Restaurant(s)
- Closet
- Daily Housekeeping
- English
- French
- German
- Hindi
- Hungarian
- Italian
- Latvian
- Polish
- Romanian
- Russian
- Spanish
- Turkish
- Non-Smoking Rooms Available
- Parking Available
- carbon monoxide detector
- Linens
- Carpeting
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Chinese [Mandarin]
- Contactless check-in/out
- Food delivery
- Body thermometer available
- CCTV security in common areas
- Daily disinfection
- Facilities for disabled guests available
- Fitness center
- Ironing amenities
- Laundry services
- Luggage storage & lockers
- Non-smoking property
- Room towels provided
- Safety chain and/or latch on doors available
- Separate shower/bathtub
- Soundproof rooms available
- Toiletries provided
- TV & Movies/Shows
- Wake up call
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Trash cans
- Socket near the bed
- Desk/workspace available
- Professional cleaning services
- Cleaning products available
- Clothes drying rack
- Parking available (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining
Airports Show all on map »
- Edinburgh International Airport - 6.32 mi
- RAF Leuchars - 32.41 mi
- Perth - 34.78 mi
- Dundee Airport - 35.84 mi
Museums
- The Scotish Museums Coouncil - 0.23 mi
- Contact Gallery Edinburgh - 0.24 mi
- Scottish Museums Council - 0.24 mi
- Royal Scots Dragoon Guards Museum - 0.47 mi
- National War Museum of Scotland - 0.52 mi
- West Register House - 0.53 mi
- Scotisch Whisky Heritage Centre - 0.61 mi
- National Gallery of Scotland - 0.71 mi
- Royal Scottish Academy - 0.72 mi
- Portfolio Gallery - 0.72 mi
- Writers Museum - 0.73 mi
- Scottish National Gallery of Modern Art - 0.75 mi
- Royal Museum - 0.79 mi
- Museum of Scotland - 0.79 mi
- National Museum of Scotland - 0.81 mi
Click here to leave your opinion >>
Thomas (family with young children)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
The room looks pretty and the staff are really nice--they even let me check in an hour early, which 1 really appreciated.
Good location and Bus stop is 2 mins away by feet
The room is beautiful and nicely decorated, but unfortunately it was quite dusty upon arrival. I even found hairs under the dresser. Thankfully, the reception quickly sent someone to clean it. I also had trouble connecting to the Wi-Fi (see image attached). Luckily my tablet managed to connect so I copied and manually entered the IP address to my phone, the connection was very unstable and basically unusable. I ended up relying on my mobile data. Additionally, the small fridge in the room wasn't working. Hopefully these issues can be addressed for future guests, as the place has great potential,.
Leigh (family with young children)
stayed in April, 2025
Guest Score 3 out of 10
Poor
The only good thing about this hotel was the location.
The rooms were extremely small and the pictures are taken with a wide lens to make them seem bigger. The rooms have no amenities and the housekeeping doesn't provide anything. The housekeeping wasn't clean, I cleaned after them daily. The AC/Heating broke every day. The electricity of the hotel cut off twice during our stay. One of the lifts was broken for 1 week of our stay. The general cleanliness of the hotel was extremely poor. The food was very bad.
Carwyn (young couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Mike (review category business travellers)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Great hotel, great staff, great evening food
Derek (family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Galante (review category business travellers)
stayed in April, 2025
Guest Score 4 out of 10
Disappointing
Location- close to the international conference centre
The whole 5 night stay was utterly disappointing and frustrating. I paid for a Privilege room, but I was not provided even the basic facilities. The Internet was extremely weak upon my arrival and later from Day 2 there was none altogether until the end of my stay!! At first I was disconnected for a full night from the rest of the world as I had used up all my mobile data since I was traveling for work reasons and needed the Internet to work. Not even the room phone worked, so I had to go downstairs at 11 a.m. to ask about the Internet. The staff was useless. What struck me is their nonchalant way to respond to me as if this did not affect them- the whole hotel had no Internet and remained this way even upon my departure! In addition to this, my safe did not lock from the moment I entered the room until one day before last (!) when they finally claimed they had repaired it; however, the usual order for a safe when used for the first time- Reset- did not appear. The result, all the week I took my valuables and broke my back carrying my laptop (which broke my back) everywhere I went. Last but not least, the air conditioner was not always stable, and the room could not be warmed at times.
Dariusz (family with young children)
stayed in April, 2025
Guest Score 8 out of 10
Very Good
Elena (review category business travellers)
stayed in April, 2025
Guest Score 7 out of 10
Good
Marijana (with friends)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Location, friendly staff, accomodation
No wife in rooms
Rodette (family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Room is excellent! Location is superdb, easily reached by public transport. Will definitely book again! Staff are friendly and very helpful, especially housekeeping. Keep up the good work!
Carina (family with young children)
stayed in April, 2025
Guest Score 7 out of 10
Good
Location, breakfast, friendly staff.
The room was little, no parking area.
Pam (young couple)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Shuyu (young couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Very neat room with excellent services, not too far from all facilities and tourist attractions, definitely will recommend to everyone:)
Sarah (solo traveller)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
David (young couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Friendly and helpful staff
Nothing
Abigail (young couple)
stayed in April, 2025
Guest Score 6 out of 10
Pleasant
Air con didn’t work so room was very unbearably hot. Very little storage space for clothes
Barbara (young couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Siddhi (solo traveller)
stayed in April, 2025
Guest Score 7 out of 10
Good
Amit (family with young children)
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Christopher (solo traveller)
stayed in April, 2025
Guest Score 5 out of 10
Fair
It was close to Edinburgh Haymarket Railway Station.
For most of my stay the internet was being fixed and when it was fixed it still didn’t work.
The shower floor in the en-suite bathroom was completely smooth and there was no anti-slip mat provided. Taking a shower I had to be very careful of how I placed my feet.
Breakfast: Unless you have sharp strong teeth avoid the bacon. Forks couldn’t pierce it and knives couldn’t cut it. It was not so much cooked as fossilised. It could, however, be used to resole shoes.
Thank you for your information!
Area information
- Edinburgh International Airport - 6.32 mi
- RAF Leuchars - 32.41 mi
- Perth - 34.78 mi
- Dundee Airport - 35.84 mi
- The Scotish Museums Coouncil - 0.23 mi
- Contact Gallery Edinburgh - 0.24 mi
- Scottish Museums Council - 0.24 mi
- Royal Scots Dragoon Guards Museum - 0.47 mi
- National War Museum of Scotland - 0.52 mi
- West Register House - 0.53 mi
- Scotisch Whisky Heritage Centre - 0.61 mi
- National Gallery of Scotland - 0.71 mi
- Royal Scottish Academy - 0.72 mi
- Portfolio Gallery - 0.72 mi
- Writers Museum - 0.73 mi
- Scottish National Gallery of Modern Art - 0.75 mi
- Royal Museum - 0.79 mi
- Museum of Scotland - 0.79 mi
- National Museum of Scotland - 0.81 mi
- Haymarket Train Station - 0.42 mi
- EICC - 778 f
- Armstrong's - 0.64 mi
- Edinburgh and Scotland Information Centre - 0.75 mi
- The Filmhouse - 0.22 mi
- St Cuthberts Church - 0.42 mi
- Parliament House - 0.64 mi
- Lady Stairs House - 0.74 mi
- Kings Theatre - 0.27 mi
- Royal Lyceum Theatre - 0.28 mi
- Usher Hall - 0.35 mi
- Geoffrey Kiltmakers and Weavers - 0.35 mi
- Edinburgh Castle - 0.35 mi
- Scott Monument - 0.57 mi
- George IV Bridge - 0.74 mi
- Edinburgh Military Tattoo - 0.75 mi
- Bruntsfield Links - 0.44 mi
- Castlehill Golf - 0.62 mi
- Princes Street - Edinburgh - 0.61 mi
- Princes Mall - 0.70 mi
- Edinburgh College of Art - 0.72 mi
- University of Edinburgh - 0.78 mi
- Greyfriars Kirk - 0.74 mi
- Edinburgh Farmers Market - 0.34 mi
- Charlotte Square - 0.54 mi
- Institut Francais DEcosse - 0.58 mi
- Scotch Whisky Heritage Centre - 0.61 mi
- Magdalen Chapel - 0.70 mi
- Royal Mile - 0.71 mi
- The Meadows - 0.72 mi
- Gladstone's Land - 0.74 mi
- Dance Base - 0.74 mi
- Edinburgh Christmas Market - 0.75 mi
- The Happy Gang - 0.77 mi
- Canongate Ballet - 0.78 mi
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Mercure Edinburgh Quay
38 Gardners Crescent, Edinburgh, City Of Edinburgh - Scotland, EH3 8DQ, United Kingdom