Hi San Francisco Downtown Hostel
312 Mason Street, San Francisco, California, 94102, United States
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US: +1 888-428-0763
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312 Mason Street, San Francisco, California, 94102, United States
HI San Francisco Downtown Hostel features a central location, just a 5-minute walk from shopping and dining in Union Square. This hostel features both shared dorms and private rooms, and select rooms include an private bathroom, sink, and mirror. Guests have access to all common areas, including a full kitchen and an amply furnished lounge. Free WiFi is available throughout the property. Secure lockers are offered. Laundry facilities is located on site. HI San Francisco Downtown Hostel is a 7-minute walk from the Chinatown Gates and 5-minute walk from San Francisco Center on Market Street.

Hotel Services and Facilities

Free WiFi Free parking Free breakfast Pet friendly

Hotel facilities

  • 24-Hour Front Desk
  • Shared kitchen
  • Wheelchair accessible
  • Free Wi-Fi
  • Game Room
  • Off-Site parking
  • Daily Housekeeping
  • English
  • French
  • Portuguese
  • Spanish
  • Non-Smoking Rooms Available
  • Pub crawls
  • Smoke alarms
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Staff trained in safety protocol
  • Free face masks
  • Chinese [Mandarin]
  • ATM or cash withdraw on site
  • CCTV security in common areas
  • Daily disinfection
  • Facilities for disabled guests available
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Safety chain and/or latch on doors available
  • Tour services
  • Protective screen or physical barriers in appropriate areas
  • Heating in public area
  • Cleaning products available
Click here to leave your opinion >>
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
I have stayed in this couple of times, best is location
Elevator was not working
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 7 out of 10
Good
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
Great hostel, 3 min walk from Union Square. Easy commute to & from the airport. Nice, clean rooms. Lovely breakfast with toast, cereal, fresh fruit and hot drinks. Friendly staff and excellent communication by email. I stayed in this hostel twice, as I travelled around the US.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
I loved this Hostel! The location is perfect, the staff is very nice and all the facilities are good! I truly recommend it!!! <3
stayed in April, 2025
Guest Score 9 out of 10
Wonderful
stayed in April, 2025
Guest Score 2 out of 10
Poor
We were staying on the second floor near the Foosball room and common living room. The noise was excessive and we couldn't sleep until around 00:30 am. When I told the reception about the noise and the silent time period that was listed BY THE PROPERTY, he just didn't care. Breakfast was weak. Toilets and showers were clean, I thank the cleaning staff.
stayed in April, 2025
Guest Score 8 out of 10
Very Good
I liked the location was very good in the downtown area. breakfast of toast & apple with coffee. The beds were comfy & getting a towel was nice. The old building has a charm to it with all the floors creaking.
The floors creaked and cold drafts in the hallways.
stayed in April, 2025
Guest Score 5 out of 10
Fair
I really appreciated how hard the cleaning crew worked to keep everything clean. The room was kept clean and we had fresh towels every day. The ranking is in no way a reflection on the cleaning crew. Lots of space in the bathroom.
I wish the door of the room closed properly. As a woman traveling alone having a safely locked door would have made me feel safer. Breakfast was very basic but okay for the price. Overall the hostel itself was okay but the shared areas could get a little dicey: you never know who you are going to run into and that's part of traveling and staying in a hostel but security would have been a plus. Despite all of the cleaning crew's efforts the hall always smelled like pee. I enjoyed the activities organized for free by the hostel but the staff knew nothing about them: practical information like where and when to meet, if there is a need to register etc.
stayed in March, 2025
Guest Score 8 out of 10
Very Good
The location was excellent!
The breakfast was really poor and the elevator was broken the whole week.
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
Great location, great staff.
Was supposed to have a room with a bathroom but because the shower wasn’t working properly for the majority of the stay it meant I had to use the corridor bathrooms, during repairs it was even completely closed off so toilet use was also through the corridor restrooms. Also a long stay in an upper floor (5th floor) while the elevator didn’t work wasn’t ideal, at least they could have moved me or something.
stayed in March, 2025
Guest Score 7 out of 10
Good
stayed in March, 2025
Guest Score 6 out of 10
Pleasant
I forgor my t shirt in this property, but they told me that they didn’t find anything. I’m pretty sure that I left it on a bed. It was a really nice tee. :(
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
The kitchen and the common spaces
The smell in the room
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
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Availability from Sun, Apr 27, 2025 To Wed, Apr 30, 2025 For 1 Room (Change Search)
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Area information

    Airports Show all on map »

    • Commodore Center - 8.57 mi
    • Metropolitan Oakland Intl Airport - 11.27 mi
    • San Francisco Intl Airport - 11.73 mi
    • Hayward Executive - 18.01 mi
    • Half Moon Bay - 19.49 mi
    • San Carlos - 20.91 mi
    • Buchanan Field - 23.81 mi
    • Palo Alto - 27.66 mi
    • Napa County - 30.30 mi
    • Moffett Federal Airfield - 32.40 mi
    • Livermore Municipal - 32.85 mi

    Museums

      Art Galleries Show all on map »
      • Christopher Clark Fine Art - 284 f
      • Theatre District San Francisco - 549 f
      • San Francisco Museum of Craft + Design - 961 f
      • Smile A Gallery with Tongue in Chic - 1,037 f
      • Jewish Museum San Francisco The Inc - 0.21 mi
      • Fine Arts Museums Of San Francisco - 0.26 mi
      • Robert Koch Gallery Inc - 0.31 mi
      • Cartoon Art Museum - 0.31 mi
      • Contemporary Jewish Museum - 0.37 mi
      • Fine Arts Museum of San Francisco - 0.38 mi
      • Rush Gold Trail Foundation - 0.40 mi
      • California Academy Of Sciences - 0.42 mi
      • San Francisco Children's Museum - 0.46 mi

    Transport

      Train stations Show all on map »
      • Powell Street Bay Area Rapid Transit Station - 959 f
      • BART - Powell St. Station - 997 f
      • BART - Montgomery St. Station - 0.44 mi
      • Montgomery Street Bay Area Rapid Transit Station - 0.46 mi

    Services

      Spas Show all on map »
      • Moonlight Spa - 0.35 mi

    Other attractions

      Theatres Show all on map »
      • Geary Theatre - 279 f
      • American Conservatory Theater - 298 f
      • Curran Theatre - 376 f
      • Golden Gate Theatre - 0.29 mi
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      • Union Square - 562 f
      Golf Courses Show all on map »
      • Olympic Lake - Club - 678 f
      National Parks Show all on map »
      • Union Square Park - 763 f
      • Huntington Park - 0.42 mi
      Historical Buildings Show all on map »
      • Glide Memorial United Methodist Church - 797 f
      • Market Street Theatre and Loft Historic District - 0.31 mi
      • St. Patrick's Catholic Church - 0.35 mi
      • San Francisco Saint Francis Memorial Hospital - 0.43 mi
      Shopping Center Show all on map »
      • Westfield Shopping Mall - 947 f
      • One Union Square Shopping Center - 1,000 f
      • San Francisco Centre Shopping Center - 0.20 mi
      • Galleria at Crocker Center Shopping Center - 0.40 mi
      • Yerba Buena Square Shopping Center - 0.46 mi
      Things to do Show all on map »
      • The Warfield - 0.27 mi
      • Yerba Buena Center - 0.41 mi
      Monuments and Landmarks Show all on map »
      • Metreon - 0.32 mi
      • San Francisco Minta - 0.33 mi
      • James C. Flood Mansion - 0.38 mi
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      • Masonic Auditorium - 0.39 mi
      Colleges and Universities Show all on map »
      • Architectural Foundation - 0.44 mi
      Other Show all on map »
      • Westfield San Francisco Centre - 0.22 mi
      • InterContinental Mark Hopkins San Francisco - 0.35 mi
      • Lottas Fountain - 0.36 mi
      • Fairmont Hotel - 0.40 mi
      • Yerba Buena Center For The Arts - 0.42 mi
      • St. Mary Square - 0.45 mi
      • Palace Hotel - 0.45 mi

Hi San Francisco Downtown Hostel

312 Mason Street, San Francisco, California, 94102, United States