The Westin Dallas Downtown
1201 Main Street, Dallas, Texas, 75202, United States
US: +1 888-428-0763
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Room
Room
Address
1201 Main Street, Dallas, Texas, 75202, United States
Hotel Services and Facilities
Free WiFi
Free parking
Free breakfast
Pet friendly
Hotel facilities
- Garden
- Golf Course
- Meeting/Banquet Facilities
- Room Service
- Safety Deposit Box
- Bar
- 24-Hour Front Desk
- Elevator
- Coffee shop
- Children's playground
- Library
- Wheelchair accessible
- On-site parking
- indoor pool
- Poolside bar
- kitchenware
- 24-hour security
- Accessible parking
- Concierge services
- Doorman
- Game Room
- Kitchen
- Massage services
- Off-Site parking
- Restaurant(s)
- Daily Housekeeping
- English
- Spanish
- Convenience Store
- Happy Hour
- Non-Smoking Rooms Available
- Parking Available
- gift/souvenir shop
- Shops on site
- Smoke alarms
- Fire extinguishers
- Guests can opt-out of daily cleaning service
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- First aid kit available
- Cashless payment available
- Linens, towels and laundry washed in accordance with local authority guidelines
- Hand sanitizer in guest accommodation and key areas
- Invoices
- Access to health care professionals
- Hygiene certification
- Staff trained in safety protocol
- Temperature check for guests and staff
- Free face masks
- Contactless check-in/out
- Food delivery
- Electronic room key
- Main entrance
- Accessible public restrooms
- Audible alarm
- Accessibility meeting spaces available
- Accessible entrance to swimming pool
- Accessible registration desk available
- Accessible rooms through interior corridor available
- Accessible rooms with 32-inch wide door opening available
- Accessible route to business center
- Accessible route to guest rooms
- Accessible route to the registration desk available
- Accessible vanities available
- Car rental available
- CCTV security in common areas
- Closed-caption TV
- Currency exchange service
- Daily disinfection
- Deadbolt on doors available
- Facilities for disabled guests available
- Fitness center
- Flashing door knocker available
- Hearing accessible room and/or kit available
- Ironing amenities
- Laundry services
- Lever handles on door available
- Lowered deadbolt on doors available
- Lowered electrical outlets available
- Lowered night guard on doors available
- Lowered view port in doors available
- Luggage storage & lockers
- Mobility accessibility available
- Non-slip grab bar available
- Non-smoking property
- On-site accessible restaurants/lounges
- Safety chain and/or latch on doors available
- Self-closing doors available
- Self-operating lift to hotel swimming pools
- Accessible route to fitness center
- TTY/TDD compatibility available
- View port in door available
- Visual aids Braille/Tactile signs
- Visual alarms
- Physical/social distancing guidelines
- Protective screen or physical barriers in appropriate areas
- Individually-wrapped food options
- Air conditioning in public area
- Heating in public area
- Alternative meal arrangement
- Accessible toilet
- Professional cleaning services
- Cleaning products available
- Room service available
- Internet access (charges may apply)
- Pets allowed (charges may apply)
- Accessible bathtub available
- Accessible shower available
- Wi-Fi available in public areas (charges may apply)
- Parking available (charges may apply)
- Valet parking (charges may apply)
- Xerox/fax in business center
- Kid-friendly dining


















































Click here to leave your opinion >>
Nora (young couple)
stayed in April, 2025
Guest Score 10 out of 10
Exceptional
Kierra (young couple)
stayed in April, 2025
Guest Score 7 out of 10
Good
Leon (review category business travellers)
stayed in March, 2025
Guest Score 9 out of 10
Wonderful
Great location close to convention centre (walking distance). Staff was very helpful and even helped me with some things we needed for our booth!
from Main street bit difficult to find entrance
Manasi (family with young children)
stayed in March, 2025
Guest Score 8 out of 10
Very Good
When we initially checked in, the AC in our room was making some weird creaking sounds. After an inspection by the engineer, they moved us to another room right above us with the same view.
The room was clean, staff courteous and helpful. Using the hotel room key for the parking garage entry and exit was one of the most convenient things.
The hotel management needs to put in some security staff to patrol the parking garage and elevators leading to the hotel lobby.
There was an EXTREMELY STRONG stench of weed in all these places.
On day 2 when we were stepping out for the day in the town, a person got off on our floor from the hotel elevator(frankly was not dressed to look like he could afford a room there. It seems he got in the elevator at the parking floor and got off at the first floor that the elevator opened)
He and the elevator both had the unbearable stench of Weed.
Please ATLEAST for the sake of safety of your guests and to keep up the good image of the name of WESTIN hotel, have some security personnel patrol all these places monitored for such people.
Thank you.
Kay (young couple)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Amazing view
Cleanliness
Shontay (solo traveller)
stayed in March, 2025
Guest Score 1 out of 10
Very Poor
Nothing upon arrival Westin Hotel smelled really bad
dislike Westin heat stopped working in my room..! called concierge told them the problem, maintenance come to fix the heat in the process of maintenance trying to fix the heat he stated that they had had this problem before.. unfortunately it was not a success the heat did not work they gave me a heater to heat up the room was very unprofessional.. Talking about 4stars so misleading.. checke reviews on the Westin Hotel and people were saying they were having trouble with the heat and other bad things about the Westin..
John (solo traveller)
stayed in March, 2025
Guest Score 10 out of 10
Exceptional
Sheraye (solo traveller)
stayed in February, 2025
Guest Score 10 out of 10
Exceptional
Anna (review category business travellers)
stayed in February, 2025
Guest Score 2 out of 10
Poor
2 of our rooms were cancelled with no prior warning - my guests were told to move to another hotel 30mins away by their own means. Pipe noises during the night for those who stayed on at the hotel, no hot water in 2 rooms in the morning. No apologies, poor customer service. Booking.com did not offer any compensation either. I am surprised at how badly the whole mess up was handled by the hotel & booking.com.
Jessica (young couple)
stayed in February, 2025
Guest Score 5 out of 10
Fair
Steven (review category business travellers)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Jaleesa (young couple)
stayed in January, 2025
Guest Score 8 out of 10
Very Good
Sergii (family with young children)
stayed in January, 2025
Guest Score 10 out of 10
Exceptional
Gustav (young couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
Jean-christophe (young couple)
stayed in December, 2024
Guest Score 10 out of 10
Exceptional
When you get there , the space very remarkable, the reception very polite and kind , we really enjoy our receptionist, I forget her name but she was great and very professional.
Ward (family with young children)
stayed in October, 2024
Guest Score 2 out of 10
Poor
I come a lot when coming Dallas. So I in no what to expect. This time was different.
I paid for a corner suite 890 sq ft facing the Dallas Ball.
Most expensive king suite. We got a corner but small suite facing opposite 2713. I was so tired and so many people in line and so hungry. I declined to argue with the woman at the front desk after entering room. I just want what I paid for. 500$ for a 300$ room. Booking.com. I have pics of the suite we have stayed in for years and have been happy to pay that amount. I felt robbed this time.
Renaldo (review category business travellers)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Marco (review category business travellers)
stayed in October, 2024
Guest Score 3 out of 10
Poor
One of the worst, most pathetic breakfast selections I have ever seen in a hotel, literally pathetic 30 USD for a small bowl of fruit, which was the only edible item apart from an overload of sugar on everything else, I have seen better selections at a camping site in the bush, appalling.
Grant (review category business travellers)
stayed in October, 2024
Guest Score 8 out of 10
Very Good
Good location
Pool wasn’t available , furniture in shared spaces tired.
Ruben (young couple)
stayed in October, 2024
Guest Score 10 out of 10
Exceptional
Thank you for your information!
Area information
- Dallas Love Field - 5.41 mi
- Dallas Executive Airport - 7.90 mi
- Addison Airport - 13.14 mi
- Lancaster - 14.73 mi
- Grand Prairie Municipal - 15.31 mi
- Dallas/Fort Worth Intl Airport - 15.84 mi
- Mesquite Metro - 15.95 mi
- Arlington Municipal - 18.82 mi
- Mid-Way Regional - 23.33 mi
- Tokeen Seaplane Base - 30.05 mi
- Terrell Municipal [Terrell Field] - 31.45 mi
- Fort Worth Meacham International - 32.66 mi
- Fort Worth Spinks - 32.99 mi
- Fort Worth Alliance - 33.22 mi
- Denton Municipal - 37.00 mi
- NAS JRB Fort Worth (Carswell Field) - 37.17 mi
- The Dallas World Aquarium Corporation - 0.24 mi
- Dallas World Aquarium - 0.26 mi
- The Conspiracy Museum - 0.26 mi
- Conspiracy Museum - 0.26 mi
- Dallas Holocaust Museum - 0.32 mi
- Dallas Convention Center - 0.38 mi
- The Sixth Floor Museum - 0.41 mi
- The Dallas County Historical Foundation - 0.42 mi
- Sixth Floor Museum at Dealy Plaza - 0.42 mi
- American Museum of the Miniature Arts - 0.46 mi
- Dallas Museum of Art - 0.47 mi
- Trammell and Margaret Crow Collection of Asian Art Museum - 0.50 mi
- Dallas Amtrak Station - 0.43 mi
- Union Station - 0.45 mi
- Renaissance Tower - 59 f
- Bank of America Tower - 808 f
- Thanks-Giving Square - 0.22 mi
- Tarantula Excursion Train - 0.26 mi
- John F Kennedy Memorial Plaza - 0.26 mi
- John Fitzgerald Kennedy Memorial - 0.26 mi
- Pioneer Plaza - 0.27 mi
- Dealey Plaza - 0.37 mi
- Old Red Courthouse - 0.37 mi
- West End MarketPlace - 0.38 mi
- Reunion Tower Lookout - 0.58 mi
- Reunion Tower - 0.60 mi
- Seven Falls - 0.20 mi
- America's Ice Garden - 0.54 mi
- Dallas Medical Arts Hospital - 0.34 mi
- Texas School Book Depository - 0.37 mi
- Cathedral Santuario de Guadalupe - 0.61 mi
- Main Street Garden Park - 0.37 mi
- Dealey Plaza Park - 0.42 mi
- Klyde Warren Park - 0.57 mi
- Reunion Park - 0.58 mi
- Majestic Theatre - 0.38 mi
- Plaza of the Americas - 0.54 mi
- Majestic Theater - 0.42 mi
- AT&T Performing Arts Center - 0.53 mi
- Morton H. Meyerson Symphony Center - 0.65 mi
- Dallas Reunion Arena - 0.67 mi
- Reunion Arena - 0.71 mi
- Dallas Mavericks Arena - 0.83 mi
- Arts District Dallas - 0.82 mi
- Urban Market - 0.23 mi
- Fountain Place - 0.29 mi
- Dallas City Hall Plaza - 0.38 mi
- Crow Collection of Asian Art - 0.50 mi
- Deep Ellum Deep Elm - 0.58 mi
- Morton H Meyerson Symphony Center - 0.71 mi
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The Westin Dallas Downtown
1201 Main Street, Dallas, Texas, 75202, United States